vb8 Privacy Policy

vb8 is an online gaming and sports betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") applies to the vb8 website, mobile application, and all related services. By creating an account or using our services, you are considered to have accepted the terms of this Policy.

The purpose of this Policy is to clearly inform you of what information vb8 collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties. For more details about our services, please read the About vb8 page.

2.1 — Registration and Identity Information

When creating an account, you voluntarily provide certain information. This includes:

• Full name and date of birth (for age verification — all members must be 21 or older)
• Mobile number and email address
• Bangladesh National ID number or passport number (for account verification)
• Current address

2.2 — Financial Transaction Information

When making deposits and withdrawals, we collect payment method details, such as the mobile number linked to your bKash, Nagad, Rocket, or Upay account, or your bank account details. We never store full payment card numbers or bank passwords.

2.3 — Technical and Usage Information

When you use our site or app, certain technical information is collected automatically:

• IP address and device type
• Browser and operating system information
• Time of access and usage patterns on the site
• Information collected through cookies and similar tracking technologies

vb8 uses the information collected for the following purposes:

• To create, verify, and manage your account
• To process transactions and prevent financial fraud
• To confirm age verification (21+ is mandatory)
• To comply with applicable laws and regulations
• To personalise services according to your preferences
• To inform you about relevant promotional offers and bonuses (you may opt out at any time)
• To provide customer support
• To improve site security and performance

We never sell your information to third parties or rent it out for marketing purposes.

4.1 — Security Measures

vb8 has implemented several technical measures to keep your personal information secure. All data is transferred in encrypted form using SSL technology. Encryption is also applied to information stored on our servers. Under our access control system, only authorised staff can view user information.

4.2 — Retention Period

We retain your information for as long as your account is active. After an account is closed, information may be kept for as long as required to meet regulatory requirements and legal obligations. Once the applicable period has passed, information is securely deleted or anonymised.

vb8 may share your information with third parties in certain specific circumstances, as described below:

5.1 — Payment Processing

The necessary information is sent to our payment partners to complete deposits and withdrawals. These partners operate under their own privacy policies and are required to follow our instructions.

5.2 — Legal Obligations

We may provide information to comply with court orders, lawful requests from government authorities, or applicable legal requirements. Information may also be disclosed to assist in investigating fraud, money laundering, or other unlawful activity.

5.3 — Service Providers

Certain trusted service providers are involved in operating our platform — such as cloud hosting, analytics tools, and customer service software. These providers are contractually required to follow our data protection policy.

5.4 — Business Transfers

In the event of a future business merger or acquisition, user information may be transferred. In such circumstances, the new entity will be required to maintain privacy protections equivalent to this Policy.

The vb8 website and app use cookies and similar technologies. Cookies are small text files stored on your device that help remember your session information on future visits.

6.1 — Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your language preference or game settings.
• Analytics Cookies: Used to understand site usage patterns and improve services.

You can disable cookies from your browser settings, but doing so may limit some functionality of the site.

As a vb8 user, you have the following rights over your personal information:

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not always be possible due to legal obligations.
• Right to Restrict Processing: In certain contexts you can request that the use of your information be restricted.
• Right to Portability: Where applicable, you can request your information in a specified format.
• Marketing Opt-Out: You can stop receiving promotional messages at any time.

To exercise these rights, please contact our support team. Our team is available 24 hours a day to assist in both Bengali and English.

vb8 is strictly an adults-only platform. No person under the age of 21 may register or use this site. If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.

Ensuring responsible gaming is one of our main priorities. To learn about our guidelines on this, please read the Responsible Gaming Policy and Limit-Setting Details page.

Our platform may occasionally contain links to third-party sites, such as payment gateways or game provider portals. These external sites have their own privacy policies, and vb8 is not responsible for how your information is handled on those sites. You are advised to read their policies before visiting any third-party site.

vb8 reserves the right to change this Privacy Policy at any time. For significant changes, a notice will be published on the site and registered users will be informed by email. Continuing to use the site after changes take effect will be taken as acceptance of the updated policy.

This Policy and the general rules of our site complement each other. For full legal terms and conditions, read the Terms and Conditions page in detail.

If you have any questions, concerns, or requests to delete information regarding this Privacy Policy, please contact our support team directly:

• 24/7 Live Chat: Start a chat directly from any page on the site
• Email: [email protected]

Our team is available in both Bengali and English and typically responds promptly. For answers to common questions, visit the FAQ section.